Handcrafted Glass Incense Holder | Custom Color -AmberoOasis × SHIMENG拾梦

A Note from the Artist - 拾梦 SHIMENG

"Why a rose? Because a rose has attitude. It's not safe. Some people love it, some don't — but nobody ignores it. I wanted this incense holder to have that same presence. Small, but impossible to overlook. This is lampwork glass. Each petal is formed by hand in the flame. The tiny bubbles, the slight unevenness, the way the color shifts — those aren't defects. They're the signature of fire and human hands working together. No two pieces come out the same because the flame never repeats itself. You pick the color. I melt the glass rod and shape it. One at a time. It's not for everyone. It's for someone who wants their space to actually feel like theirs — not like a showroom."

✨ Key Features

Exquisite Lampwork Craftsmanship: Formed by melting high-quality borosilicate glass rods over a torch. The intricate, hand-shaped petals showcase the artist's masterful control of heat, creating a lifelike glass bloom with true presence.

Custom Color Creation: You pick the color, and the artist shapes it one at a time. This bespoke process ensures your piece is uniquely yours.

Functional Art: Designed not just to look beautiful, but to securely hold your standard incense sticks, transforming your daily rituals into a visual experience.

Unique Artistry: Because each piece is hand-blown at high temperatures, no two roses are ever exactly alike. The tiny bubbles and slight unevenness are the natural signatures of authentic, fire-born craftsmanship.

📦 Product Specifications

Material: Borosilicate heat-resistant glass

Technique: Hand-Lampworked (Flameworked)

Size: Approx. 8–9 cm (±1–2 mm due to handcrafting)

Options: Custom Color (Please specify your desired color in the order notes at checkout)

Compatible with: Standard incense

🚚 Shipping & Processing

Processing Time: 5-7 business days (each piece is strictly inspected before shipping). Delivery Time: 7–14 business days to most countries (Tracked & Insured). Shipping Fee: Free Worldwide Shipping. (Note: Import duties may apply depending on your local regulations; US orders under $800 are duty-free). Packaging: Carefully secured with custom foam inserts, double-boxed, and marked with fragile labeling for maximum protection during transit.

⚠️ STRICT AFTER-SALES & STORE POLICIES

Please read carefully before purchasing. By placing an order, you agree to the following terms.

1. 📹 MANDATORY: Record Your Unboxing

Glass is extremely fragile and transit is unpredictable. We STRONGLY REQUIRE filming a continuous, unedited unboxing video (showing the courier label → outer box → inner foam → the piece itself). If transit damage occurs, this uncut video is the ONLY valid evidence for a claim.

2. All Sales Are Final (No Change of Mind)

Every piece is hand-blown, made-to-order, and one-of-a-kind. Due to the custom nature of this handmade glass art, we do not accept returns, exchanges, or refunds for color preference, buyer's remorse, or change of mind. Once production starts, order cancellations are not allowed.

3. Transit Damage Resolution

If your piece arrives broken, email amberooasis@gmail.com within 48 hours of delivery with your unboxing video and clear photos.

Repairable (minor chip): We provide a partial refund (15%–40%) based on severity. Beyond Repair (shattered): Full refund issued upon video verification. We will never ask you to ship broken glass back.

4. Not Eligible For After-Sales:

We do not offer after-sales service if damage is reported more than 48 hours after delivery, or if no continuous unboxing video is provided. Items that have been used, dropped, self-repaired, or modified are not eligible. Additionally, natural handmade traits (bubble placement, organic curves, size variance ±5mm) are signatures of handcraft, not defects.

📌 Important Disclaimers & Final Interpretation

🔥 Fire Safety Warning (Important): Never leave burning incense unattended. Ensure the incense stick is securely placed in the holder before lighting. Place the holder on a heat-resistant, flat surface away from drafts, open windows, and flammable materials.

🎨 Color Disclaimer: Since you are selecting a custom color, please note that slight color variations may occur. The actual color of the glass may look slightly different due to varying lighting conditions, screen display settings, and the unpredictable chemical reactions of glass under a flame.

👶 / 🐾 Safety Warning: Fragile item. Contains glass. Keep entirely out of reach of children and pets. Please handle your glass art with care and avoid dropping it on hard surfaces.

✨ Handmade Variation: As every petal is individually hand-shaped under a flame, slight variations in overall dimensions and tiny trapped air bubbles are completely normal and celebrate its artisanal soul.

⚖️ Right of Final Interpretation: Ambero Oasis reserves the right to modify these policies at any time. The store reserves the right of final interpretation for all product descriptions, sales terms, and after-sales policies. Any unreasonable disputes or malicious refund attempts will be strictly rejected.